Market Access from Day One

GENERAL SALES AGENCY AIRLINES - PASSENGER SOLUTIONS

We are With You
No Matter the Challenge

The Anjuna Airline Solutions team becomes an extension of your team working together from Day One to leverage data points in real-time to identify network opportunities, capitalize on new and existing market segments, create operational efficiencies and reduce costs. And of course we offer all standard services of a traditional airline-focused General Sales Agent.

START EARNING REVENUES FROM DAY ONE

Dedicated account manager assigned to your airline
Comprehensive sales & marketing action plan
Field sales calls with all types of trade agents
Negotiation of corporate direct and preferred trade agency agreements
Passenger, route and competitor analysis and benchmarking
Negotiation of Interline and Special Pro-Rate Agreements to provide best fares and connections to your airline schedules
Brand promotion via social media, e-newsletters, events and agent training
Assistance with Public Relations including in market crisis management
Execution of activation and experiential events

Begin earning rewards immediately with ANJUNA AIRLINE SOLUTIONS SERVICES

COMPLETE SUPPORT BUILT IN

Dedicated telephone numbers and email answered in your airline's name
Help / group desk support for travel agents
Ticketing support for travel agents
Call center assistance for passengers
Ticketing facilities through your own CRS
Credit checks on agents with ticketing authority
Invoice processing and local taxation handling
Full TSR reporting plus monthly reconciliation and record-keeping
Liaising with local aviation authorities on all regulatory matters
Handling of customer issues and claims

Explore GSA services for airlines GSA website page with GSA services for airlines 24 hours customer service call center

GENERAL SALES AGENCY AIRLINES - CARGO SOLUTIONS

Capacity Management & Revenue Optimization is Our Top Priority

CSA Cargo Sales Agency Services website prioritizes optimization with text "Optimization is our top priority

CARGO MANAGEMENT

Your airlines outsourced offline and online cargo office
Helpdesk support for local freight forwarders
Implementation of your airline’s cargo reservation system
Flight handling, warehouse and interline carrier / RFS coordination
Negotiate and implement special pro-rate (SPA) and interline agreements

SALES, ANALYSIS and SUPPORT

Full cargo reporting (CSR) plus monthly reconciliation
Processing of invoices and local taxation handling
Handling of customer issues and claims
Track-and-Trace
Display and distribution of promotional material
Pricing, yield management and forecasting
Market intelligence, analysis and competitor profiling

Cargo management and analysis services for efficient logistics and supply chain operations

GENERAL SALES AGENCY AIRLINES - DATA ANALYTICS AND CONSULTING

Resources and Tools at Your Fingertips

ATPCO FARE FILING, PRICING AND GDS MANAGMENT

Tariff management and auditing for all worldwide public, private and general rules
Public / private fare rule filings to the GDS via ATPCO
Fare by rule enabling net agents to receive discounts off public and private fares
Ancillary applications such as lounge access, pre-assigned seating, priority boarding etc.
Global pricing including tax, fee and charge applications
GDS price troubleshooting of error cases
GDS migration including pricing, ATPCO application and host system

World map highlighting areas served by GSA for airlines

AI ENHANCED DATA ANALYTICS PLATFORM

Connectivity analysis for both feeder and beyond traffic
Network planning codeshare partnerships
Channel shift share recommendation engine
Online access to bespoke KPI, sales and marketing data dashboard
BSP, ARC and flown data
Data broken down by month, RBD, route and sector, fare basis, country POS, PAA and agentlearn more at https://www.anjunagsa.com/blog

Fare filing analytics and more services provided to airlines.