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Understanding Airline Terminology: A Guide to Aviation Terms (G to P)

Updated: Oct 4


airline terminology from g to p

Still lost in airline terminology translation? Here's the 2nd part to your aviation travel acronym guide, deciphering the mysteries of aviation travel abbreviations from G to P.

A Global Distribution System (GDS) is a centralized computerized network that connects travel service providers, such as airlines, hotels, car rental agencies, and travel agents. It enables real-time access to travel inventory and bookings, allowing agents to compare and reserve travel services efficiently for their customers. There are several major GDS that house and process the vast majority of data from hotels, airlines, and other distributors. These include Amadeus, Sabre, Galileo, Worldspan, Apollo, and Pegasus.

A General Sales Agent (GSA) or General Sales and Services Agent (GSSA) is a designated company entrusted by a travel service provider to manage sales, marketing, and distribution of their products within a defined market. The GSA acts as a local representative, promoting and selling the travel provider's offerings to boost revenue and market presence.

International Air Transport Association (IATA) is a global trade association representing airlines worldwide. It works to promote safety, standardization, and efficiency in air travel. IATA collaborates with member airlines, governments, and other industry stakeholders to develop policies, regulations, and industry standards, facilitating a seamless and sustainable air transportation network.

IBE stands for Internet Booking Engine - a web-based platform allowing travelers to search, compare, and book flights, accommodations, and other travel services online, streamlining the reservation process and providing users with easy access to a variety of options through travel agencies or providers' websites.

MI typically stands for "Market Intelligence." MI involves gathering and analyzing data on market trends, passenger behavior, competitor actions, and other factors to make informed decisions and develop effective strategies for airlines and travel businesses, enhancing their competitiveness and performance within the industry.

In the travel industry, MICE stands for "Meetings, Incentives, Conferences, and Exhibitions/Events." It is a specialized segment that focuses on organizing and managing business events, including corporate meetings, incentive travel programs, conferences, trade shows, and exhibitions. MICE activities promote business networking, education, and professional development, driving economic and tourism benefits for host destinations.

OTA stands for "Online Travel Agency" in the travel industry. It refers to a digital platform that enables users to search, compare, and book travel-related services online, such as flights, hotels, car rentals, and vacation packages. OTAs provide a convenient and centralized way for travelers to plan and purchase their trips from multiple suppliers on a single website or app.

In the travel industry, a PAA is a Preferred Agency Agreement that is extended to a travel agent, agency group or consolidator to encourage sales. Components that can (but not limited to) exist in a PAA are (1) backend incentive commissions (2) at source commission and/or enhanced commission (3) marketing barter e.g. OTA’s can barter their real estate for an airlines marketing content (4) free tickets (5) private fares. All of these components can be used in insolation or used as a collective. As incentive based program a PAA will always have growth targets included before any trigger is activated. Various forms of tracking can be used, e.g. In for Target / Out for Payment – this is a classic clause which is favored by US carriers.

In the travel industry, PAX stands for "Passenger" or "Passengers." It is a common abbreviation used to refer to the number of individuals traveling on a specific flight, tour, or travel service. PAX is a crucial metric for airlines, tour operators, and other travel providers to assess passenger capacity and revenue generation.

In the travel industry, the point of origin (POO) refers to the initial location or starting point of a traveler's journey. It is where the traveler begins their trip, such as their home city or the airport where they board their first flight. The point of origin is essential for determining travel itineraries and ticketing.

In the travel industry, POS stands for "Point of Sale." It refers to the location or platform where travel products and services are sold to customers, such as travel agencies, airline ticket counters, hotel front desks, online booking websites, or any other distribution channel. POS is crucial for revenue generation and customer service in the travel sector.

PR stands for "Public Relations." It is a strategic communication practice aimed at building and maintaining a positive image and reputation for a travel company or destination. PR professionals utilize various media and communication channels to disseminate information, manage crises, and foster relationships with the public, media, and stakeholders, ultimately influencing public perception and enhancing brand awareness.

A Passenger Sales Agent (PSA) is an authorized agent or company appointed by an airline or transportation provider to sell passenger tickets and provide related services. PSAs play a crucial role in marketing, ticketing, and assisting customers with travel arrangements, ensuring a smooth and convenient booking experience. In summary, a PSA primarily focuses on passenger ticket sales and related services, whereas a GSA has a more extensive role, representing and selling various travel products and services in a specific market.

A PSS (Passenger Services System) is a comprehensive and integrated software platform that facilitates various passenger-related functions for airlines. It includes reservation systems, inventory management, ticketing, check-in services, and boarding operations. The PSS streamlines airline operations and enhances passenger experiences throughout their journey.

Haven't found what you've been looking for? Why don't you have a look at the 1st (A to F) or 3rd part (R to Z) of our aviation travel acronym dictionary? And if that still didn't do the trick feel free to contact us directly to discuss.

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