Skytrax 2024 World Airline Awards
Since 1999, Skytrax has been established as the airlines’ standard for excellence recognition. Among other things, the World Airline Awards are also known as Oscars of the aviation industry and have been widely acknowledged as being independent and unbiased due to the lack of fees or payments from airlines.
This global customer satisfaction survey-driven annual event ensures participation by all airlines in the world hence making it possible to fairly evaluate all players in the industry.
On June 24th, near London Heathrow Airport at Fairmont Windsor Park, a grand occasion took place where the 2024 World Airline Awards were held.
There were over three hundred and twenty-five guests who came to celebrate amazing performances by different airlines from around the world. They included elegant flight attendants representing their respective companies with much pride and grace.
Top Honors of 2024
Once again Qatar Airways became The Best Airline of The Year after being second last year. This has shown its devotion toward excellent service delivery and innovative concepts that satisfy customers which they still maintain up-to-date.
Singapore Airlines achieved this year’s number two spot down from first place last year based on national surveys conducted using a rating scale method which has been designed to assess service quality. It acquired such recognition through high service standards among employees such as World’s Best Cabin Staff and World’s Best First Class Suites. Singapore Airlines was also named Asia’s Leading Carrier.
Emirates, ANA All Nippon Airways, and Cathay Pacific completed the top five with each having strong performance marks in multiple areas. ANA was also named as the winner for both Best Airline Staff Service in Asia and World’s Best Airport Services which they had achieved before.
Special Recognitions
Other significant improvements and milestones in the industry were highlighted during these awards held in 2024. Due to its increased global rating and performance levels across various segments, Saudi Arabian Airlines was named as The World’s Most Improved Airline. Currently, Scoot is the Best Long Haul Low-Cost Airline For Year 2024 while since 2010 the best low-cost airline has been AirAsia.
British Airways on the other side made their way up for being called The World’s Most Family Friendly Airline after their excellent performance levels in different aspects of family travel. Plaza Premium, on the other hand, won The World’s Best Independent Airport Lounge operator award with Rome Fiumicino Airport lounge coming top in 2024.
Regional Excellence
Bangkok has been a major center of air transportation and as such Bangkok Airways has been voted by customers as The Worlds best Regional airline for eight consecutive years. With accolades like Best Airline In India/South Asia And Best Airline Staff Service For India/South Asia Region, Vistara still remains ahead of all competitors within the Indian subcontinent region. Fiji Airways’ stand on both Best Airline and For The Bets Airline Staff Service has been cemented by this carrier within Australia/Pacific region following a very commendable achievement.
Spotlight on Fiji Airways and Thai Airways
Fiji Airways made a notable leap, securing the 14th position in 2024, up from 15th in 2023.
This improvement reflects its commitment to enhancing passenger experience and operational excellence. Similarly,
Thai Airways climbed from 40th in 2023 to 33rd in 2024, demonstrating significant progress and customer satisfaction.
Anjuna Airline Solutions proudly represents both Fiji Airways and Thai Airways, providing comprehensive GSA services that support their growth and success in the competitive aviation market. Our tailored solutions and strategic insights help these airlines navigate industry challenges and capitalize on opportunities, ensuring they continue to deliver exceptional service and performance.
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