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Frequently Asked Questions

WHAT SERVICES DOES ANJUNA AIRLINES SOLUTIONS OFFER?

Anjuna Airline Solutions offers both passenger as well as cargo aviation sales representation that enables you to start earning revenues from day one including supporting your customers in their local language and time-zone. For a detailed breakdown of Anjuna's service portfolio click here.

WHAT MARKETS IS ANJUNA AIRLINES SOLUTIONS OPERATING IN?

Anjuna Airline Solutions is a global Aviation General Sales Agency service provider with a current focus on the Americas, Asia Pacific and Africa. For a detailed list of office locations see Anjuna's About page.

WHAT KIND OF REPORTS DOES ANJUNA AIRLINES SOLUTIONS PROVIDE TO CLIENTS?

Anjuna Airline Solutions provides weekly or monthly sales, marketing and operations reporting. In addition, you can have online access to our comprehensive dashboard reporting. For a detailed breakdown of Anjuna's data analytics & reporting capability portfolio click here.

HOW DOES ANJUNA AIRLINE SOLUTIONS HELP AIRLINES EXPAND THEIR LOCAL MARKET PRESENCE?

Anjuna's general sales agency (GSA) services are designed to represent airlines in markets where they do not have a physical presence. By using our local market knowledge and extensive network, we help airlines expand their reach, increase sales, and enhance customer engagement without upfront capital investment. Click here to get a complete overview of all our revenue generating activities.

DOES ANJUNA AIRLINE SOLUTIONS HANDLE PASSENGER COMPLAINTS FOR AIRLINES?

Anjuna's call center and complaint handling services are fully equipped to manage all types of passenger complaints. We ensure that issues are resolved promptly and professionally, maintaining the high standards of customer service expected by our airline partners. Click here for a more detailed information on our customer support solutions.

WHAT IS ADM HANDLING, AND WHY IS IT IMPORTANT?

Agent Debit Memo (ADM) handling involves managing and resolving disputes between airlines and ticketing agents regarding fare and rule violations. Effective ADM handling is crucial for maintaining fare discipline and ensuring revenue integrity for airlines. For more detailed information on Aviation Travel Acronyms click here.

HOW DOES ANJUNA AIRLINE SOLUTIONS ASSIST WITH FARE FILING?

We provide expert fare consultation and filing services to ensure that our partner airlines' fares are competitive and compliant with global pricing strategies. This includes monitoring market conditions, advising on fare adjustments, and managing the technical aspects of fare filing via ATPCO as part of our GSA services. Click here for a more detailed look at our ATPCO fare filing services portfolio.

WHAT CONSULTING SERVICES DOES ANJUNA AIRLINE SOLUTIONS PROVIDE TO AIRLINES?

Our consulting services cover a wide range of operational, data analysis and strategic areas, including route development, pricing strategies, network planning and connectivity optimization. We draw on our extensive industry experience to provide actionable insights that help airlines achieve sustainable growth. Click here for a more detailed look at our consulting service portfolio.

HOW CAN I CONTACT ANJUNA AIRLINE SOLUTIONS FOR PARTNERSHIP OPPORTUNITIES?

You can reach Anjuna via our website's contact form, by email at info@anjunagsa.com, or by phone at +1 800 985-4997. Our team is ready to discuss how we can support your airline's goals and operations, leveraging our local market knowledge and relationships.

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